Legal
Privacy Policy
Last updated: September 2025
Overview
CeroSolve ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
Information We Collect
We may collect information about you in the following ways:
- —Contact information — Name, email address, phone number, and company name that you voluntarily provide when you fill out our contact form or communicate with us.
- —Usage data — Information your browser automatically sends, including your IP address, browser type, pages visited, and time spent on pages.
- —Communications — Records of correspondence if you contact us by email or through our contact form.
How We Use Your Information
We use the information we collect to:
- —Respond to your inquiries and communicate with you about our services
- —Send you information relevant to your project engagement
- —Improve our website and understand how visitors use it
- —Comply with legal obligations
We do not sell, trade, or rent your personal information to third parties. We do not use your information for automated decision-making or profiling.
Cookies and Tracking
Our website may use cookies or similar tracking technologies to improve your browsing experience and understand site usage. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some parts of the site may not function properly. We do not use cookies for advertising or cross-site tracking.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of every site you visit. Where we use third-party tools (such as hosting or analytics), we select providers with appropriate data protection standards.
Data Retention
We retain your personal information only for as long as is necessary for the purposes outlined in this policy, or as required by law. Contact form submissions are retained for the duration of any business relationship and a reasonable period thereafter. You may request deletion of your data at any time by contacting us.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- —The right to access personal data we hold about you
- —The right to request correction of inaccurate data
- —The right to request deletion of your data
- —The right to object to or restrict certain processing
To exercise any of these rights, please contact us at [email protected].
Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
CeroSolve
Email: [email protected]